Alright, time for a bit of humour. I dug this phone conversation up the other day after my buddy reminded me of it.

One of the things I enjoyed about BCIT was that we were provided with real-world training. One day, we were taken to a call centre in downtown Vancouver to work on our cold calling skills. On our calls, we were asked to inquire about the organization’s Sales training techniques and whether or not they outsourced the training. In the morning, we were to practice by calling classmates across the room; in the afternoon, we were given a list of companies to call. Our calls were recorded so we could review them in front of the class. Needless to say, had the instructor overheard this phone conversation when it was live, he wouldn’t have presented this to the class to critique.

This is a call I had with a classmate -- it’s 7 minutes & change, so hopefully you have the time to sit through it. I added the still photos for your viewing pleasure. My apologies in advance if it offends anyone! It was a lot of fun role-playing on this call.